The hotel technology event agenda for 2026 reflects this shift more than ever bringing together leading innovators, hoteliers, tech providers, and strategists to explore the tools reshaping the future of hospitality.
This year's agenda is built around the most transformative themes impacting hotel operations and guest engagement. Whether you're a hotel owner, GM, commercial director, or tech leader, these five essential sessions offer deep insights and practical strategies you can take back to your property.
About the Conference
With hotel technology evolving faster than ever, World BI is excited to host the 2026 Digital Transformation in Hotel Technology Conference in Nice, France. This flagship event brings together pioneers of digital innovation, hotel executives, and tech disruptors to discuss the trends, solutions, and breakthroughs that are reshaping how hotels operate, engage guests, and compete in a digital-first era.
Below, we break down each agenda theme and why it deserves a place on your must-attend list.
Digital Transformation & Operational Innovation
Digital transformation is no longer optional it's the foundation of modern hotel success. The 2026 conference agenda dives into how hotels can integrate smarter systems, streamline processes, and build a more connected operational ecosystem.
Key Focus Areas
- Cloud-based PMS and unified platforms
- Real-time data analytics and performance dashboards
- Mobile-first operations and contactless workflows
- Integrating legacy systems with new digital solutions
Today's guest expects speed, accuracy, and personalization. This session highlights how automation and digital workflows reduce friction across departments from front desk operations to housekeeping response times and maintenance logs.
Why It Matters
Hotels that invest in operational innovation see measurable gains:
- Faster service delivery
- Lower staff workload
- Reduced operational costs
- Higher guest satisfaction
This session will feature live demonstrations, case studies, and expert insights on improving efficiency using technology that is accessible and scalable for hotels of all sizes.
Guest Experience Excellence
In 2026, guest experience is defined by one concept: personalization at scale. The agenda's second key session focuses on how hotels are transforming the guest journey from pre-arrival to post-stay using experience-driven technology.
What You Will Learn
- Hyper-personalized pre-arrival communication
- Smart room controls through mobile apps or voice activation
- Immersive experiences powered by AR/VR
- Building a seamless, omni-channel guest journey
- Designing memorable experiences using emotional data
Guests today want technology that empowers them not overwhelms them. This session explores how to create authentic, meaningful, and efficient interactions, supported by digital tools but rooted in hospitality.
Why It Stands Out
Experience excellence is the ultimate competitive differentiator. Hotels that create emotional connections and frictionless stays achieve:
- Repeat bookings
- Higher guest lifetime value
- Stronger online reputation
- Increased upsell and cross-sell conversions
Expect panel discussions featuring hotel brands already leading the way in next-gen experience design.
Revenue & Commercial Strategy for the Next Decade
Commercial strategy is undergoing a major shift and the 2026 hotel technology event agenda dedicates a full session to futureproofing your revenue approach. With evolving traveler behavior, dynamic demand patterns, and increasingly complex distribution, the next decade requires smarter commercial leadership.
Key Topics Covered
- Predictive analytics for better forecasting
- Next-generation revenue management platforms
- Changing distribution landscapes
- Total revenue optimization (TRevPAR focus)
- Personalization in pricing and offers
- The rise of AI-driven pricing systems
This session goes beyond traditional revenue management by exploring how commercial and marketing teams must operate cohesively to drive performance across all revenue streams not just rooms.
Why You Can't Miss It
The future of commercial strategy is integrated, data-driven, and automated. Attendees will gain insights on:
- Competing in a crowded digital marketplace
- Aligning marketing, sales, and revenue teams
- Using data to anticipate not react to market shifts
This session is critical for any hotel leader focused on profitability in an unpredictable global environment.
AI, Automation & Smart Technologies
No topic is reshaping hospitality faster than artificial intelligence. The 2026 agenda includes a deep-dive session dedicated to understanding how AI and smart technologies are transforming every layer of hotel operations.
What the Session Explores
- AI-powered chatbots and virtual concierges
- Smart energy management systems
- Predictive maintenance using sensor data
- Task automation for teams
- Robots for logistics and guest-facing services
- AI-driven marketing personalization
- Machine learning for guest behavior insights
AI is not here to replace staff it's here to empower them. This session illustrates how automation reduces repetitive work, freeing teams to focus on high-value guest interactions.
Why It's a Must-Attend
AI is quickly becoming the backbone of modern hotel infrastructure. Hotels using AI effectively experience:
- Reduced operational workload
- Higher accuracy in workflows
- Real-time decision making
- Stronger revenue outcomes
Expect practical demonstrations and expert predictions on how AI will shape the next 5–10 years of hospitality.
Sustainability & Future-Proof Hotel Leadership
Sustainability is no longer a marketing message it's a strategic necessity. The final session on the hotel technology event agenda addresses how hotels can build environmentally responsible and future-ready operations.
Key Insights Shared
- Energy-efficient building technologies
- Waste reduction through digital tracking
- Water consumption management tools
- Sustainable F&B operations
- Guest-engagement programs that encourage green practices
- ESG reporting systems and compliance technology
This session brings together sustainability officers, hotel CEOs, and solution providers to discuss how technology can accelerate eco-friendly hotel operations while still reducing costs.
Why This Session Is Essential
Future-proof hotels prioritize:
- Environmental impact
- Regulatory compliance
- Investor confidence
- Guest expectations for ethical travel
Sustainability and leadership are deeply linked. Attendees will leave with actionable strategies to build resilient, responsible hotels ready for the future of travel.
Conclusion
The hotel technology event agenda for 2026 brings together the most important conversations shaping the future of hospitality. From digital transformation and guest experience innovation to AI integration and sustainable leadership, each session gives you the tools to elevate performance, empower teams, and exceed guest expectations.
If you're looking to stay ahead of industry trends, connect with innovators, and gain insights that can move your hotel forward these five sessions are where your 2026 transformation begins.
Final Thoughts
Recognizing the rapid shift taking place across hotel technology, World BI one of the industry's leading B2B conference organizers is proud to present the 2026 edition of the Digital Transformation in Hotel Technology Conference in Nice, France. This premier gathering unites global hotel innovators, digital transformation leaders, and technology visionaries to exchange actionable insights, future-focused strategies, and practical tools redefining the hospitality landscape.